
Why Anker Recalls Another 5 Power Bank Models This Month
Anker Expands Recall Amid Fire Risk Reports
Anker recalls another 5 power bank models this month after receiving multiple complaints of their devices overheating, catching fire, and even exploding. This marks the second major recall in less than a year from the popular tech accessories brand.
Initially, Anker recalled the PowerCore 10000 Model A1263 in June, followed by another in October 2024. Now, five additional power banks have been pulled from shelves globally, raising questions about the long-term safety of lithium-powered devices.
The Consumer Product Safety Commission (CPSC) confirmed over 1.1 million devices sold in the U.S. are affected, with 19 confirmed incidents of overheating or fire. Although no injuries have been reported, the risks are substantial enough to warrant immediate discontinuation of use.
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List of Power Bank Models Affected by the 2025 Recall
Here’s a quick-reference table listing all Anker models recalled to date:
Product Name | Model Number | Capacity |
---|---|---|
PowerCore 10000 | A1263 | 10,000 mAh |
PowerCore 10000 | A1257 | 10,000 mAh |
PowerCore 20000 | A1647 | 20,000 mAh |
MagGo Power Bank 10000 | A1652 | 10,000 mAh |
Zolo Power Bank 20000 | A1681 | 20,000 mAh |
Zolo Power Bank 20000 | A1689 | 20,000 mAh |
(2024 Recall) PowerCore 10000 | A1642 | 10,000 mAh |
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Table of Contents
How to Know If Your Power Bank Was Recalled and What to Do
Step 1: Check If Your Model Is on the Anker Recall List
If you’re concerned your charger might be affected, start by verifying the model number. Anker’s expanded recall now includes seven specific models. These are:
- Anker PowerCore 10000 – Model A1263
- Anker PowerCore 10000 – Model A1257
- Anker PowerCore 20000 – Model A1647
- Anker MagGo Power Bank 10000 – Model A1652
- Anker Zolo Power Bank 20000 – Model A1681
- Anker Zolo Power Bank 20000 – Model A1689
- (October 2024) PowerCore 10000 – Model A1642
Anker recalls another 5 power bank models this month, so even if your device wasn’t previously listed, you should double-check now.
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Step 2: Locate Your Serial Number Correctly
Anker recommends turning over your power bank to find the serial number printed on the back or bottom. Be extra cautious while entering it online because some characters (like “1”, “I”, “L”, “O”, and “0”) are easily mistaken.
- Letters like “I” and “O” are not used in serial numbers
- Always verify each character before submitting
You can enter your serial number on Anker’s official Recall Verification Page to check if it qualifies.
⚠️ If the serial number has faded or is missing, contact Anker support directly for guidance.
Step 3: Stop Using the Device Immediately
Whether your charger is confirmed or suspected to be part of the recall, stop using it right away. These batteries are known to overheat and could start a fire, even when not plugged in.
Avoid:
- Charging the device overnight
- Using it in confined or hot spaces
- Leaving it plugged in unattended
Step 4: Prepare Required Evidence for a Replacement or Refund
To get a free replacement or a $30 Anker gift card, you’ll need to submit:
- 📸 A photo of the device showing:
- Model number
- Serial number
- The word “recalled” written on the charger in permanent marker
- A slip of paper in the photo with your name, date, and the device
- 🧾 Proof of purchase (if available). It’s not required, but it helps.
- 🗑️ Proof of proper disposal:
- Dispose the unit only after Anker confirms its recall eligibility
- Use your local hazardous waste center for safe disposal
- Don’t toss it in regular trash or recycling bins
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Step 5: Submit Your Claim to Anker
Once your materials are ready:
- Visit Anker’s official recall submission page
- Or email: [email protected] with subject line: “Anker Recall”
- Or call: 1-800-988-7973
📌 Tip: Take clear, high-resolution photos and store all correspondence for follow-up.
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Why Do Anker Power Banks Catch Fire? The Science Behind the Danger
The Role of Lithium-Ion Technology in Power Banks
Anker recalls another 5 power bank models this month due to serious fire concerns tied to lithium-ion battery failures. These batteries are the industry standard in portable charging tech because they:
- Store large amounts of energy in a compact size
- Recharge quickly and efficiently
- Work in a wide range of consumer electronics
But they also come with a risk: they’re chemically volatile.
What Makes Lithium Batteries Prone to Overheating
While lithium batteries are safe when designed and manufactured correctly, they can become unstable under certain conditions:
Trigger | Effect |
---|---|
Internal short circuits | Sparks, overheating, ignition |
Battery punctures or pressure | Physical damage → fire |
Poor thermal design | Inadequate heat dissipation |
Manufacturing defects | Unstable chemical reactions |
Overcharging or rapid charging | Voltage overload → explosion risk |
Even premium chargers like Anker’s can suffer from one manufacturing flaw that leads to a cascading failure. That’s why these recalls are more about risk mitigation than confirmed defects in every unit.
Why Power Banks Pose a Unique Fire Risk
Unlike large appliances, power banks are:
- Used on-the-go in bags and pockets
- Often charged overnight without supervision
- Sometimes stored in hot or confined spaces
This makes them particularly dangerous because once a lithium fire starts, it’s hard to stop.
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Combustion Case Studies: Why It’s Not Just Anker
Anker isn’t alone in facing lithium battery problems. Over the past decade, we’ve seen:
- Hoverboards exploding during charging
- E-bikes catching fire inside apartments
- Smartphones overheating in airplane cabins
Anker recalls another 5 power bank models this month not because of isolated incidents, but because the industry-wide risks are real and recurring.
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Expert Insight: Why Fires Happen Without Warning
According to Don Fountain, a civil trial attorney focused on product safety:
“These devices are small and unassuming. People don’t realize they’re carrying a potential fire hazard until it’s too late. Lithium cells degrade over time, and improper use or poor ventilation accelerates the risk.”
Fountain adds that battery recalls like Anker’s often go unnoticed by consumers, especially if the product still works. That’s why public education and timely recalls are so important.
Why Airlines Are Cracking Down on Power Banks – What Travelers Need to Know
Flying With Power Banks: What’s Changed Recently
After Anker recalls another 5 power bank models this month, the conversation around travel safety and lithium batteries has reignited. Airlines, regulators, and airports are taking proactive steps to limit the fire risks posed by portable charging devices.
In fact, Southwest Airlines recently updated its carry-on policy to restrict how power banks can be stored in luggage. And they’re not alone—several international airlines are now implementing similar bans or size restrictions.
Why? Because lithium battery fires are nearly impossible to extinguish mid-flight.
How Lithium Battery Fires Affect Aircraft Safety
Lithium-ion batteries have been linked to cabin fires, especially when:
- Stored in overhead bins
- Packed in checked luggage (against TSA recommendations)
- Damaged during turbulence or stacking
- Overcharged while plugged into airplane USB ports
Here’s what makes this a serious in-flight hazard:
Risk Factor | Why It Matters on Planes |
---|---|
Limited ventilation | Traps heat → battery swells and ignites |
Flammable cabin materials | Fire spreads rapidly |
Delayed detection | Passengers may not notice till too late |
High altitude | Pressure changes stress battery casing |
Even a small fire can cause a forced landing or full emergency evacuation.
What TSA and FAA Say About Traveling With Power Banks
The Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) have clear rules in place:
- Power banks must be carried in hand luggage
- Devices with capacity under 100Wh are usually permitted
- Larger batteries require airline approval
- Damaged or recalled units are not allowed on board
After Anker recalls more models this month, even compliant devices are now under tighter scrutiny.
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How to Travel Safely With Power Banks
Whether you fly often or once a year, it’s important to travel smart with tech gear. Here are some tips:
- Always pack power banks in your carry-on, not checked bag
- Keep them easily accessible for TSA screening
- Avoid plugging them in during takeoff, landing, or turbulence
- Never charge devices overnight in airports or on planes
- If your power bank is on the recall list, leave it at home
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Airline Enforcement Is Getting Tougher
With rising fire incidents from chargers, airlines are stepping up enforcement:
- Some use thermal scanners to detect overheating items
- Others require proof of battery compliance for certain devices
- Frequent travelers report power banks being confiscated at the gate if they look damaged or worn
Expect enforcement to grow tighter, especially after Anker’s expanding recall made headlines.
How to Submit Your Anker Power Bank Recall Claim (Step-by-Step)
What Anker Is Offering for Recalled Devices
If you’re affected by the recall, Anker gives you two options:
- ✅ A free replacement of your device
- OR
- 💳 A $30 gift card to use on Anker’s online store
However, there are specific steps you need to follow. The process isn’t automatic — you’ll need to verify your device, document it properly, and dispose of it according to local safety regulations.
Let’s walk through it all.
Step 1: Confirm Your Power Bank Is Eligible
Go to Anker’s Recall Verification Page and enter the model number and serial number. The serial number is usually printed on the underside or near the charging ports.
Tips to avoid errors:
- Letters like “O” and numbers like “0” can be confusing — double-check
- Characters like “I”, “L”, “1”, “2”, and “Z” should be verified carefully
- If the serial is missing or worn off, contact Anker support directly
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Step 2: Take Your Proof Photo (Anker Requires It)
Your photo submission must include all of the following:
- The device’s model number and serial number clearly visible
- The word “RECALLED” written in permanent marker on the unit
- A piece of paper next to the device showing:
- Your full name
- The current date
- The word “Recalled” (again)
This helps verify both your ownership and that you marked the device.
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Step 3: Submit Your Claim
There are three ways to submit your recall request:
- Email:
- Send everything to: [email protected]
- Subject line: “Anker Recall”
- Online Form:
- Go to Anker’s official recall page and upload your details
- Phone:
- Call 1-800-988-7973 during business hours
Include:
- Your proof photo
- Model + serial number
- Contact info (email/phone)
- Gift card preference (if applicable)
Step 4: Dispose of the Device Safely (But Not Yet)
Anker warns: DO NOT dispose of the battery before claim approval.
Once your claim is accepted, you’ll receive instructions to:
- Take your recalled unit to a hazardous waste facility
- Follow your local battery disposal laws
- Never put it in your regular trash or home recycling bin
You may also be asked to submit proof of disposal. This can be:
- A receipt or confirmation from a disposal center
- A final follow-up photo showing proper labeling and drop-off
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Step 5: Receive Your Gift Card or Replacement
Once everything is verified:
- Your replacement device will ship directly
- OR a $30 digital gift card will be emailed to you
Note: Anker says receipts are helpful but not mandatory for recall eligibility.
Issues? Here’s Who to Contact
🕒 Hours: Monday – Friday, 9am–5pm PT
🔧 Anker Support: [email protected]
📞 Phone: 1-800-988-7973
Why Anker Requires Proof of Disposal — And What It Means for Consumers
A Unusual Requirement: Proof Before Payment
It’s not common, but in this case, Anker requires proof of disposal before issuing a replacement or a gift card. This extra step has left many consumers confused — especially because other companies often skip this part.
If you’ve been affected after Anker recalls another 5 power bank models this month, you’ll need to document your safe disposal process. And here’s why.
Why Anker Wants You to Dispose Responsibly
According to Anker’s official statement, the goal of this requirement is safety and environmental compliance.
Their policy helps ensure:
- Recalled power banks aren’t resold or reused
- Faulty batteries don’t end up in household trash, which increases fire risk
- Devices are handled by certified hazardous waste centers
This process, while more complex, aligns with increasing regulatory pressure on tech manufacturers to ensure cradle-to-grave responsibility for battery-powered products.
What Experts Say About the Policy
Consumer safety expert Don Fountain, a civil trial attorney specializing in defective products, points out that this step is rare in product recalls:
“Most people throw away defective items right after an incident. Requiring disposal proof can slow down or discourage valid claims. However, it also ensures the product is fully out of circulation.”
He adds that while the process is inconvenient, it does serve a real safety purpose — especially for devices linked to fire hazards.
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Challenges for Consumers
While Anker’s intentions are valid, the execution adds friction to the recall process. Here’s why some users are frustrated:
Consumer Concern | Impact |
---|---|
Lost or faded serial numbers | Can’t verify recall eligibility |
No access to hazardous waste center | Difficult or costly to dispose safely |
Poor communication from Anker | Delayed or denied claims |
No receipt or packaging retained | Uncertainty about qualification |
In short, not everyone keeps the proof Anker wants, especially years after the purchase.
What You Can Do to Protect Yourself
If you’re stuck or confused about how to meet Anker’s requirements, here are some actionable tips:
- Contact Anker and request guidance if the serial number is unreadable
- Use your city’s website to find e-waste drop-off points
- Ask your disposal site for a receipt or confirmation photo
- Take extra photos documenting each step in your process
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Could This Set a New Standard?
Anker’s approach — requiring documented disposal before compensation — may influence future tech recalls, especially for battery-powered products.
While it might feel tedious now, this method could become the norm as:
- Fire hazards increase
- Battery products flood the market
- Governments enforce stricter e-waste regulations
And with Anker recalling another 5 power bank models this month, this process is now in the spotlight.
Which Anker Power Banks Are Still Safe? How to Choose a Reliable Charger
Safe Alternatives: Not All Anker Power Banks Are Affected
Although Anker recalls another 5 power bank models this month, it’s important to note: not all Anker chargers are dangerous. In fact, several of their current models remain among the top-rated in safety and performance.
According to the recall notice and CNET’s product evaluations, these Anker models are unaffected and considered safe to use:
- Anker 523 PowerCore Slim 10K PD
- Anker PowerCore III 10K
- Anker PowerCore Essential 20000 PD
- Anker Nano Power Bank 5000 PD (with built-in USB-C)
These models feature improved battery regulation, built-in overheating protection, and third-party safety certifications, such as UL or CE approval.
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What to Look for When Buying a Safe Power Bank
Choosing a reliable replacement is more than just finding a big battery. Here are critical features to consider:
Feature | Why It Matters |
---|---|
UL/ETL/CE Safety Certification | Ensures battery components meet safety standards |
Temperature Control Chip | Prevents overheating and overcharging |
Smart Charging Technology | Delivers power based on device needs |
Durable Outer Shell | Protects from impact and pressure damage |
Manufacturer Reputation | Established brands have better quality control |
Buying cheap, unbranded chargers might save money upfront, but they carry higher risks of malfunction or even combustion.
Watch Out for Red Flags in Power Bank Purchases
After Anker recalls another 5 power bank models this month, consumers should be more cautious with what they buy online or at discount retailers. Here are signs that a power bank may be unsafe:
- No listed model number or technical specs
- Missing warranty or manufacturer contact info
- Plastic casing that feels cheap or hollow
- Pricing that’s too low to be true
- No listing of input/output voltages
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Safe Charging Habits That Prevent Fires
Even with a reliable device, the way you use it matters. Follow these charging safety rules to extend battery life and reduce risk:
- ❌ Never cover your power bank while charging
- ❌ Avoid leaving it plugged in overnight or unattended
- ✅ Use only certified cables and adapters
- ✅ Store it in a cool, dry place away from direct sunlight
- ✅ Inspect it monthly for bulging, heat, or discoloration
Regular monitoring helps you catch battery failures before they turn into fires.
Choosing the Right Size and Capacity
If you’re replacing your recalled charger, consider your usage:
Usage Type | Recommended Capacity |
---|---|
Daily smartphone use | 5,000–10,000 mAh |
Tablet or multi-device | 15,000–20,000 mAh |
Travel or extended trips | 20,000+ mAh with dual output |
For air travel, remember: the FAA limits lithium-ion batteries in carry-on luggage to 100Wh or less, unless pre-approved.
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Anker Power Bank Recall FAQs – Fire Hazards, Safety & What You Need to Know :
Are Anker batteries a fire hazard?
Yes — while most Anker batteries are safe, some models have been recalled due to overheating, fire, and explosion risks. Lithium-ion batteries used in power banks are chemically volatile, and if damaged, improperly manufactured, or used carelessly, they can ignite or explode.
The current recall proves that even trusted brands can face battery safety issues if a product batch has flaws.
What should I do if I can’t find the serial number?
If your power bank’s serial number is missing, faded, or unreadable:
Contact Anker support directly via:
Email: [email protected]
Phone: 1-800-988-7973
Send them a clear photo of the device
Include your contact info and approximate purchase date
They’ll guide you on how to proceed and may still honor the recall depending on other identifying factors.
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Conclusion: Anker Recalls Another 5 Power Bank Models This Month — Take Action Now
The expanded recall confirms it: even trusted brands like Anker aren’t immune to the hidden dangers of lithium-ion batteries. Anker recalls another 5 power bank models this month, pushing the total number of affected devices to seven. This move underscores a critical message — safety with portable electronics must always come first.
If you own a power bank purchased between 2016 and 2022, now is the time to:
- Verify your device’s model and serial number
- Submit your recall request before continuing to use it
- Dispose of the unit properly once approved
- Choose safer, certified power banks going forward
This recall isn’t just about product replacement — it’s a reminder that how we buy, store, and use tech can have very real consequences.
Stay informed. Stay proactive. And above all — don’t ignore product recalls. Taking a few minutes today could prevent serious harm tomorrow.
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